Head of Product Support 3298 views

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Head of Product Support


  • Excellent salary to attract the best
  • Full time, permanent role
  • Big pension contributions
  • Plenty of perks
  • Leading company within its industry


Do you have experience as Head of Product Support in the Security Industry? Join a long-established company who are one of the market leaders in creating, building and providing security solutions to the trade throughout the UK. If you’re commutable to Rochdale and need a new challenge; apply today!


The Job

  • Join as Head of Product Support
  • Join an established in-house team
  • Lead the company’s technical support policies, activities and training
  • Lead the RMA policies and building feedback between technical support and the service centre team
  • Hours are Monday – Friday 8.30am – 5.00pm
  • Salary dependant on experience
  • Based from a modern site in Rochdale


About You

  • Previous experience in Product Support
  • Must be analytically minded
  • Leadership, organisational and interpersonal skills
  • Familiarity with cost of quality concepts
  • The ability to think quickly, liaise professionally to identify solutions and corrective actions
  • Have a good understanding of networking, routing and internet protocols
  • Mobile networking (GSM, GPRS 2G/3G)
  • Systems administration
  • Commutable to Rochdale


The Company

  • #1 provider of security solutions to the trade throughout the UK
  • Feature all the latest technologies
  • Well established business
  • Superb culture and great atmosphere
  • Ambitious growth plans


Next Steps

If you’re in Rochdale and have a background within Product Support, apply with your CV to Annmarie Law at TRF Engineering, a division of The Recruitment Fix Ltd.

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Duke Street Business Centre
Duke Street
OL15 8DL


+44 (0) 1706 397035

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